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FAQs
Serving Northeast Indiana and Beyond
260-925-4199
Located in Auburn, IN
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Frequently Asked Questions 

If you have any further questions on our services, you can go through the frequently asked questions listed below. You can also get in touch with us to learn more about our services.

Q: What should I bring?
A: We have a helpful reminder checklist under the forms tab at the top of this page.

Q: I live out of the area; can you still prepare my taxes?
A: Sure, we can prepare taxes for almost everyone, even if you live out of state. Call us for details!
Drop-off services available.
Get in Touch With Us Today!

260-925-4199
Q: Do I need to schedule an appointment?
A: No. In fact, we strongly encourage the use of our 'drop-off' services. We know your time is valuable, so we offer a convenient drop-off service which allows you to leave your tax documents with us and pick them up once we have had a chance to complete them. Usually it takes only a 2-3 day turnaround time. (Please note that taxes can’t be electronically filed until you’ve signed your paperwork).

Q: Do you file my taxes electronically?
A: Yes, in most cases your state and federal income tax returns will be electronically filed.

Q: If you file my taxes electronically how will I pay, if I owe?
A: You'll receive a payment voucher that you can mail in or instructions to make a payment online or by phone.  

Q: Can you take the tax preparation fee out of my refund?
A: Unfortunately, we're unable to take our fee out of your refund. Payment is due at the time your taxes are filed. We accept cash, check, and credit / debit cards for your convenience.  

Q: How long does it take to get my refund?
A: Once we have electronically filed your return, it generally takes 14-21 days for you to receive your refund. You can check your refund status in the following links: 

www.irs.gov    (IRS refund status)
www.in.gov     (Indiana refund status)

Q: Can I get a copy of my previous year tax return?
A: Yes! You can call our office and we’ll be happy to provide a copy of your previous year return.  

Q: Are you open all year round?
A: No, we are a seasonal tax business. We're generally in the office full-time from January-April. We're open by appointment only after the tax due date. However, we do check our phone messages regularly during off-season. 

Q: Do you prepare business tax returns or offer bookkeeping services?
A: No, at this time we only focus on individual income tax return.

Q) What does it cost to get my taxes prepared and electronically filed?
A: The fee for standard drop-off tax preparation is $140.00. The fee for a standard appointment is $200.00. There are additional fees charged for small business income, rental income, filing multiple state returns, farm income, etc.

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